>welcome to Lowe's
>are you picking up an order?
>just a moment, let me go find it
*15 min later*
>you ordered something big I have to go get loaders
>also loaders are exclusively 5'2" Hispanic women for some reason
>yes we have picrel but we won't actually use it
>settle in as the duo of beaner demi-midgets attempt to load your double oven and burger sized fridge
*45 min passes*
>oh we also have a senile old man here who will come in ever once in a while to ask you questions
>he can't hear shit so you will have to repeat yourself 3 times
*25 min passes*
>oh yeah it will be right out, we had to get a forklift
Every fucking time.
>welcome to Lowe's. >are you picking up an order? >just a moment, let me go find it
>welcome to Lowe's
>go to lowes with my friend
>oh anon i feel like killing myself, wbu?
>oh aren't you feeling...low(es)?
every fucking time
>he doesnt reply with "me too"
I'm a home depot kind of guy. Lowes always seemed sort of faggy to me.
>I'm a home depot kind of guy. Lowes always seemed sort of faggy to me.
They are all shit.
Lowes is home depot with blue paint
I wouldn't be surprised if they were owned by the same mega conglomerate
Former Lowes manager here. Management literally just switches back and forth.
I have a friend who order a dishwasher from lowes. They have delivered a dented one three times now
Jokes on him they just keep sending the same one over and over again.
i work at lowes and can tell that you're a lazy gay who cant grab his own lumber
There is probably one forklift driver in the store and he was busy doing shit for 5 other customers. They don't pay drivers any extra so nobody does it unless they're autistic and enjoy piloting big robots.
>t. autistic forklift/reach truck driver
Good to know blue team lumber customers are just as bad as the orange team ones. Every fucking day.
quit being a fucking newfag
OP wasnt getting lumber you stupid fuck did you even read it? it was a double oven and a large fridge. you dont just put that on a cart and wheel it out to your truck. you are a moron shutup fuckstain
Ease off the Enter key, it didn't do anything to you
If you can't get it into your truck, you can't get it out later retard. If your shit's that big have it delivered, don't waste everyone's time trying to overload your pickup just to save 80 bucks. Props to the employees for wasting OP's time, maybe he'll learn from the experience.
>If you can't get it into your truck, you can't get it out later retard
I have a tractor with front end loader and pallet fork attachment. I can make it fucking work, now get the oven in the pickup you dumb Hispanic
>I have a tractor with front end loader and pallet fork attachment.
Lmao of course you do. All you dipshits have some moron-rigged unloading setup where you inevitably break your own shit and try to return it the next day. Still not as bad as the average contractor but you're getting close.
I'm sorry you have to deal with such pitiful retards they can't pick up and put down a 300lb oven but you don't seem terribly far removed from their ilk either. Now put the fucking box in the bed Juan or I'm getting ICE on the phone
>If your shit's that big have it delivered, don't waste everyone's time trying to overload your pickup just to save 80 bucks
Lmao, so much this. Every time it turns into a "muh manly" cope too, it's always ALWAYS just a cover for being a poor fag who can't afford to do things the non-sketchy way.
op has a forklift that he can put the oven thru a second floor window, just needs it loaded into his truck at the store
Shut the fuck up wagie and load my trugg.
I love lowes but I agree that they're all extremely annoyed that I ordered something online instead of just picking up in store. Sometimes it's not my choice!
Nah, you guys just fucking suck. Lowe's has the worst customer service of any home improvement store I've ever visited. Never seen so many clueless phone-it-in motherfuckers anywhere else except for government offices.
Load it up wagie.
>welcome to Lowe's
bring me all of your forklifts and palletjacks, i will be taking them home with me to put in my apartment
>right away, sire
My condolences, pleb. Us Northeast Chads don't have these problems.
P.C richard is a dying breed I fear
never heard of it. the name sounds kinda gay.
>honey i am heading to P.C. Richard
>yeah sorry, P.C. Richard and Sons
>oh the appliance giant?
>yeah the appliance and electronics giant!
Dont forget to take your PrEP before you go honey
that place fucking sucks they over charge you for everything and while you dont have to deal with mexicans you do have to deal with a 95 year old who can barely walk let alone help you find anything.
True Northeast Chads buy appliances at Lechmere.
used to be an irl janitor at a school where the son of the owners went on long island. they gifted the school half a dozen flat screen TVs one year
Shop Menards and save big money. That's what I do.
I used to deal with Lowe's professionally and their shenanigans became so extreme that I just started recording video of all of my interactions with them, then sending them to their district manager. After a while, the store managers and their peons started treating me like a celebrity when I would come in since they realized I'm the guy who's going to put them on blast the second they do anything wrong. Now my real question is: How come their gay-ass managers weren't already doing that?
As one of my ex-coworkers would say, "Well, Anon, that's why they're called Lowes and not Highs"
LOL, you're not the only one-
The stories about this claim that the box shifted and hit the controls and turned off the lift while the kid was trapped under the box he shouldn't have been using that lift to retrieve, but if you know that piece of equipment you know that its the old red vest guy jumping into the path of the lift to "help" who triggers it to emergency stop. Just a clusterfuck all the way around.
I know that store and it is THE most poorly run Lowes I've ever had the displeasure of doing business with, and they treat their employees like shit.
I have no doubt that that kid was ordered by some dipshit above him to use the wrong lift and I hope he sues their asses for all he can get.
the application explicitly asks that you be capable of lifting things. this ones on the employee for being a bitch. the box looks like it has a wicker chair in it, it cant possible be heavy enough to scream out like he did
Just have it delivered jerkass
I do for smaller shit that ships UPS. But big stuff gets delivers by gays in semis and they don't wanna drive down my driveway so they just drop shit off half a mile from my house in the dirt.
>your opinion has no value
>load the shower tub in my truck now
I figured that they probably need some CYA paperwork for forkies and only one or two per shift are "certified"
>break your own shit and try to return it the next day
So? No skin of your ass, you just work there.
whats it to you where they drop it i thought you had a telehandler
having worked at both Home Depot and Lowe's while I was in school, the customer is always wrong.
This happened in 2006
>buy fridge at Home Depot
>ok but I’ll just take it in my truck because I need it today
>next day get a phone call
>”we’re en route to drop off your new fridge”
>cool, just leave it on the porch
>return extra fridge the next day for a full refund
>eventually upgrade, and give free fridge to my brother
>he has it in his garage for years
Used to work at Lowe's.
Was an overnight stocker. Had to go up on the cherry picker and load lawnmowers onto the top shelf all night.
One time I was stocking for like 45 minutes before I realized I forgot to connect my safety harness to the hook. I'm honestly surprised there aren't more deaths at Lowe's.
>Not unstrapping and just climbing all over the racking at night
>Not taking a sharpie and writing moron all over the inside of the racking
>Not just hopping off the picker from 2 stories when the battery runs out
>Not throwing the boxes of paper towels up to the mid level and calling it a day
>not drag racing your machines in the lumber aisles
>not playing hide and seek from your coworkers when they ask you to do something
>not punching the insulation like rocky balboa
Fuck it's like you don't believe in fun
I did that for a few years. The crew was dope. I regret ever going to daylight hours.
Also the reason they don't use the forklift is because they don't trust the wagies to not fuck up your truck.
>purchase sheet of 3/4 ply
>need it cut to length and ripped down the middle
>figure I’ll have the wagie do it since they have that track saw in store and it will save time
>wagie rips the board down the middle, then cuts both pieces to length, leaving me with two small, useless squares of material and two slightly different length boards
I had a project I could have used that off cut for that I will now have to buy material for. I should have taken them to small claims court for how much ply costs these days.
I worked at lowes in the online order pickup department for like 6-8 months, AMA
Just ordered 5 boxes of shitty vinyl flooring because they have nothing in store , how destroyed is it going to be when I pick it up?
I never encountered anything like that that was too torn up, depends on where its coming from. if things get too damaged they either toss it out or discount it. damage clearance stuff doesnt get sold online either, you should be fine
Why is the "estimated date" all fucked up on the website?
I bought a snowthrower from Lowes a couple years ago, because they were the only store that had them in stock ... well, not in stock, but available for store pickup (estimated date = 1 week from the day I was placing the order).
My lucky day!
A week or so later, I hadn't heard anything, but the website would still let me buy the snowthrower (estimated date = 1 week from the day I was looking at the website).
I checked the website over the next few weeks, and the "estimated date" was always one week away.
WHAT THE FUCK LOWES
It's not an "estimated date" if it always shows one week after today.
After two or three months, the website was finally updated to say "out of stock."
I left the order, because nobody else had this snowthrower anyway. Then a month or two after the website said "out of stock" I got the email confirmation that it was ready for pickup.
I only bought it because the website estimated it would be a week.
It took around four months.
That's the last thing I'm ever buying from Lowes.
the online stock was never accurate for us either, that shit is handled by an entirely different branch of the company. We'd just get an order in, go pick it, and then it would automatically notify the buyer when it was ready to go/all scanned for pickup. IT was annoying for us too because people would call because something would be out of stock online but then it would be in the store when we went to go look for it
Live stock tracking is really fucking difficult from the IT side. A big scam atm in retail is omnichannelling, which is giving the customer the same experience through every method of engagement (in store, online, phone app, etc)
It's fucking dumb because companies get halfway through the project, halve the budget, and roll it out unbaked
Our system would give a "live" stock count online which took yesterday's stock level and added the incoming stock. You'd think that would give us a reasonably accurate stock level but it didn't work over the weekends (which was our peak trade), so on Saturday, Sunday, and Monday it would add non-existent stock to Friday's inventory. Customers would do online branch orders for stock that was available to purchase with same-day collection and there was nothing to hand over.
When stock levels got below 10 it would be listed on the website as out of stock. For a lot of goods we never stocked more than 10. Like ovens, we'd never have more than 3 ovens of any range (one of which was a display model which for some unholy fucking reason was still for sale in season) because how often to people buy ovens? If a customer looked at our range of ovens online they'd just see "out of stock" for everything and buy from somewhere else. There was nothing to tell them they could still place an order from the dot com warehouse.
Every fucking week we'd have head office breathing down our necks about low sales when it was their godforsaken systems causing the bullshit.
We went from doing stock take once per quarter, to once per trade period (every six weeks), to literally once a week. How many fucking times did head office think I could tell my staff "yeah we're doing a night shift again to count everything head office fucked up" before people quit?
Not Lowe's but that's the sort of bullshit that goes on behind the scenes. Some kind of black magic must be involved for that company to still be trading 3 years later.
>Not Lowe's but that's the sort of bullshit that goes on behind the scenes.
Lowes stoge here and can confirm that's exactly what happened. Now add in the fact our in store sales and inventory system (dos prompt system called Genesis) and our online/internet sales system (oracle system called Sterling) that sometimes communicate with each other and sometimes don't.
Trying to print loading tickets for deliveries between the two is a pain in the ass, and trying to return shit to stock with our reschedule deliveries with Sterling is the most obtuse unnecessarily complicated shit I have ever seen. I can tell you about 30% of managers actually know how to do it, and the rest will whip it just to avoid the hassle.
Additionally, except for the clerk, the people that work in receiving/deliveries are all morons. Especially the managers. Nothing gets verified or counted, and if it does, it's incorrect as fuck. I've done about 20 inventories in various stores all over the country and have seen some shit.
>Additionally, except for the clerk, the people that work in receiving/deliveries are all morons. Especially the managers. Nothing gets verified or counted, and if it does, it's incorrect as fuck.
I was a branch operations manager and you're right lol
Like I said stock over the weekend just got magically calculated by the system, however whenever we did count stock and make adjustments it was overwritten by the system
Our OUTLs were just plain fucked, whenever stock level dropped below 50% it would order up to the full level
>Friday: 10 in system, 10 in stock irl, 5 purchased, because it's Friday 5 more are ordered to bring stock up to OUTL
>Saturday: 5 in system, 5 in stock irl, 5 more purchased, delivery of 5 pending
>Sunday: 0 in system, 0 in stock irl, delivery still pending
>Monday: fuck Sunday we're going by Friday's stock levels, now there's 15 magically in the system, delivery has arrived so there's only 5 irl and there's always some fucker who wants to buy the full 15 and gets pissed off.
Then I have to get people off the shop floor to count these items, wasting hours scanning items to tell the system that there's only 5 in the system. Then I'd have to manually approve it from the DC which would only cause more problems down the line because stock isn't infinite. So we get 5 more, system has been reset, everything looks fine. Then the next fucking day the system decides we have 20 in stock cos it's rolled back to Friday's levels plus delivery! Eventually you work out that the only way to contain the problem is literally do nothing. Everything you do to fix it will only make it worse.
Sales come in and start bitching that nothing gets fixed and levels are wrong? Literally not a problem we can fix, take it up with the mongoloids at head office.
Thank fuck I only worked at a branch level. When covid happened I got furloughed on 100% pay instead of sent to DC. As soon as furlough ended I handed in my notice.
Wow, what a dumb system that just assumes shit was delivered. Without checking it in
Everything under 1500$ is received in Good Faith by the store. 1500$ and over has to be hand tallied by the Night Crew Manager. Let's just say a lot never makes it onto the truck.
Our delivery checking system was really sophisticated
Stuff was picked at the DC and put into totes or cages. Totes were stacked up with tickets on them and cages had a docket. Delivery came and all we had to do was scan the ticket and we accurately knew everything that was in the consignment. Took literally ten minutes and two staff to get a double decker truck unloaded and stock checked in
Then at 10am it all got fucked by STS (the dogshit system I've been complaining about) rolling it back
So STS spoke to the dot com website which was always wrong
Our system used STS and a far better system which was modern but for some reason was lower in the hierarchy and had STS zip tied to it
Our BAU replenishment system could read from STS but not write to it, so checking stock out onto the shop floor didn't automatically update STS
The very act of moving a mug from the stockroom to the shop floor required three separate apps a handheld terminal, and a PC which we shared with three other departments
Basically the company got halfway through modernising their IT, got the customer facing stuff sorted and then said fuck it the wagies can work out the rest
Every week the company would boast about how much revenue we made last week. Huge sums, but they were always freaking out about sales, sales, sales. Everything was time sensitive. Even the least educated wagies could work out that our expenses were huge and profits were miniscule.
>The very act of moving a mug from the stockroom to the shop floor required three separate apps a handheld terminal, and a PC which we shared with three other departments
We were supposed to replenish stock continuously throughout the day with 95% compliance achieved by 10am, which was the exact time that the stock system spazzed out
No compliance meant no annual pay review, i.e. nobody got a pay rise
Head office didn't care. They cared when we got our start date when lockdowns were lifted and everybody handed in their notices haha
Fortunately nobody in branch was a cunt about it. Everyone knew what the score was.
>company increased our workload 1000%
>cut our resources and decreased our productivity -1000%
>head office constantly took the retarded computer's side even though their own IT guys (who I emailed almost daily) were telling them it's insufficient for business operations
>nobody gets a pay rise because the IT is fucked
>covid hits and they furlough us for almost a year on full pay
>says there will be no bonus this year because furlough pay emptied the accounts
>head office's face when everyone quits after furlough ends
You also have to worry about instore retards that operate off of "we can't be missing that many!" and put it back in the system. Then wonder how 200k worth of lumber is missing during inventory.
>be area executive of pro sales
>local store fucking up one our contractors
>go there and check in with lumber manager
>lumber manager says his loss prevention manager won't let him adjust counts to get stock in
>go to count fence panels myself
>find he's short at least 200 panels of everything, even vinyl, accessories, etc
>bill out about 60k in fencing and order more from supplier for that store
>LP bills that shit back in after I leave
>call store manager and tell her what's happening
>LP says he found them and I don't know what I'm looking at
>"I'm on my fucking way."
>walk with SM, LP and lumber manager counting every thing again
>"Maybe there's some in top stock we're not seeing."
>"THEY'RE FUCKING 6' X 8' FENCE PANELS."
>"Well we can't be missing tha-"
>"Well you fucking are. They're either being stolen, lost in delivery or not being received properly because no one in receiving knows how to count panels."
>reach out to district manager about this retard
>he has a brother at HQ in North Carolina
I've had this happen with so many LPs and ASMs. So glad I don't have to deal with that anymore.
You're a fag
- Former Outside Seasonal Chad
>Go to Lowes
>Signs up in 4 different languages
>Loud ass Chinese announcement for like a solid minute in that tone you talk to babies in
>Employee talked me into gimmick chemical when I went for century old proven solution
>It didn't work at all
>Won't give me my money back
Yes, I think I'll just never shop at commie conartist again
Where the fuck was this lowes located?
West Virginia of all places
Why of course
WV isn't exactly known for being a Chinese Russian hive
Its funny because it is
I didn't get indications of that poster finding it humorous, his list came across as saying that's expected of West Virginia
Then thats my mistake. Please bear with me i have a modicum of the ism.
West Virginia was most white untill they flooded the state with blacks during hurricane Katrina.
Mexican, Russian, and Chinese make absolutely no sense. I assumed it was a nation wide push. Some other national chain stuff has been including Chinese in their phone prompts after the usual Spanish.
I'm just left wondering where the limit is with this stuff
Lowes goon from the north east. Never heard an announcement outside of Spanish (which only plays from our parking lot camera that says "You're being watched esse." and Jersey is a cluster fuck of ethnicities. Your regional manager inhaled a toaster sized pile of Adderall and thought, "FUTURE OF REAL ESTATE INVESTOR IS CHINA!"
Probably, idfk the signs were like plastic plaques up on their fake covid spit shield.
I swear the announcement on the intercom said "gweillo" which is their weird for western foreigners, so I can only assume it was played for Chinese shoppers to mock and celebrate the impending white dieoff from the mRNA therepy. Probably said something like "western pig will be dead soon then this land is ours"
>>also loaders are exclusively 5'2" Hispanic women for some reason
My wife stopped ordering pickup there because it is always some little 60 year old woman who gets sent out to lift up heavy bags of dirt she orders. She feels too guilty, and my wife has medical issues and isn't strong enough herself to lift them.
It's because they will have 3 guys on the sales floor who are allowed to use the machine. They don't get of those machines. They can section off a space and jack offs will still go under like "hurrr lemme grab this BBQ scraper"
I used to be an assembler at Lowes during college. It was pretty chill. I had my own little area in the back with some speakers where I would just hide out for 5 hours building grills and patio furniture. Then the gays eliminated my position and I got moved to some bullshit role where I had to come in at 3 AM to move all of that day’s appliances to the delivery dock. I took the speakers from the back and quit after 2 weeks.
> move to nightshift
Standard practice so they don’t have to fire you. That’s a hassle. Sorry that happened to you.
Im glad my company has never done this. I already have enough chucklefucks to manage without having to deal with a dayshift reject.
>also loaders are exclusively 5'2" Hispanic women for some reason
You want to know the weird thing? Those weren't members of the unload crew. I do know exactly what you mean though.
The people that can actually help you were in the back unloading the truck, which is the hardest and best job at Lowes. One of our favorite things to do was to make the pallet stacks so tall and unwieldly with a jenga tower of merchandise that the stockers later would have to get step ladders to do their jobs.
>t. unload crew member from back in the day
You know, that makes sense, because what finally freed me from the lowea pickup counter torment was black man wearing picrel, smirking like a retard, not answering any questions, earpods in, and just moving shit around.
>thanks high poncho nog for loading up my shit